![]() Warning: Unfortunately, HP Java does not ship any Root-CAs of ’ GlobalSign ’ yet, so this leads to TLS Handshake issue (e.g. Note: Previously it was signed by: CA – Thawte RSA CA and Verified by DigiCert Inc Please, refer the documentation you can find below. If you add a certificate in this truststore it will be deleted when the JVM is updated. Otherwise this should be manually added.ĭo not use this truststore to store custom (e.g. The new certificate is now signed by ’ GlobalSign ', while the previous was signed by ’ Thawte '.Ĭertificates issued by any vendor, which is a root CA should be trusted by the JVM and should be found into the default jvm/jre/lib/security/cacerts truststore. To verify that jvm.zip is downloaded correctly run:Īnd it should return the same checksum as set at the server for the given component. Sticking to the above example after downloading jvm.zip it should be ~38.2MB and have a proper sha256 checksum that can be checked from SUM V2 Server. This should download the image component that SUM fails to download. If the above is working and there are network glitches you can try to mimic what SUM fails to do by using this command to download a component e.g.: Thus the Software AG certificate should be trusted out of the box. This is because on your local IE, Firefox and Chrome browsers this CA should be part of the trusted CAs list. This certificate should not be added manually to the browser truststore list. If the connection to be diagnosed is over HTTPS you should be aware that a Software AG certificate is used. In this situation you should contact your System Administrator. If you CAN NOT establish the connection, then the Connectivity Issue is not SUM specific one. It should return a version like “10.-0623”, which is the current version of the SUM server.Īs for specific ports, SUM uses the standard HTTP and HTTPS ports, so there should not be any need to open ports. You can try to ping SDC with a browser or use cURL: You can test against any arbitrary server you are interested in. Try to reach out the SDC (Software Download Center) server over another, an independent third-party tool like a web browser, cURL, Postman or another. Solutions Question: Which are the Connectivity Diagnostic steps to follow?Īlso: How to do the proper connectivity issues diagnostics and check if we have a SUM-related issue? Check the connectivity to the servers which are part of the SUM infrastructure (i.e. Part One - How to do proper diagnostics of Connectivity Issues. Here we cover a collection of the frequently asked questions about Software AG Update Manager (SUM) related to network, connectivity, proxiesm, and other configurations and troubleshooting. Save your changes to the server.xml file.This technical article is targeting anybody who has intermediate technical knowledge about SAG Update Manager (SUM) and some base knowledge about Java certificates and truststores.Note: If you are using a version of Tomcat prior to Tomcat 7, you need to change "keystorePass" to "keypass". Port="443" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" maxSpareThreads="75" enableLookups="false" disableUploadTimeout="true" acceptCount="100" scheme="https" secure="true" SSLEnabled="true" clientAuth="false" sslProtocol="TLS"keyAlias="server" keystoreFile="/home/user_name/your_site_name.jks" keystorePass="your_keystore_password" /> When you are done, your connector should look something like this: Specify the correct keystore filename and password in your connector configuration.To uncomment a connector, remove the comment tags (). Usually, a connector with port 443 or 8443 is used, as shown in step 4. Locate the connector that you want to use the new keystore to secure.The server.xml file is usually located in the conf folder of your Tomcat's home directory. ![]() In a text editor, open the Tomcat server.xml file.If you try to install it to a different keystore, the install command in the next step will not work.īefore Tomcat can accept secure connections, you need to configure an SSL Connector. "server") that you used to generate your CSR. You must install the SSL Certificate file to the same keystore and under the same alias name (i.e. Now, you need to configure your server to use it. Your keystore file (your_site_name.jks) is now ready to be used on your Tomcat Server.If asked if you want to trust the certificate, choose y or yes.You should get a confirmation stating that the " Certificate reply was installed in keystore.".Keytool -import -trustcacerts -alias server -file your_site_name.p7b -keystore your_site_name.jks To install the SSL Certificate file to your keystore, type the following command:.This article provides detailed instructions on installing certificates for Tomcat KeyStore.
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